Horizon Home Cinema 4 Seater

Customer Reviews

much better service than the big Furniture Retailers. Review by Dave

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*Review taken from reviews.co.uk*

We found this company to be polite, and delivery of our Horizon Cinema Seats were on time, and the quality is excellent.

Text messages from the delivery company were efficient and always on time. Graham at the showroom was polite, everything arrived as stated and to be honest, much better service than the big Furniture Retailers. (Posted on 11/05/2017)

Overall very happy Review by Raj

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*Copied from Reviews.co.uk*

I was searching for cinema seating when I came across delux deco on the internet. Most companies were advertising cinema seats for around £1200-£1500 per seat. delux deco's prices were almost half that price, which sounded too good to be true. Clearly this was a large purchase and I wanted to see the quality of the product and be sure that the company existed. To my relief and piece of mind, I discovered that they had a showroom in Slough and so I visited them in early 2016. Graham, the manager, helped me decide on the seating layout, allowing for the extra space required when the seats are fully electrically extended. I finally placed the order in early November 2016 and was told that the seats would take 9-15 weeks to arrive. It actually took 16 weeks but I wasn't disappointed or frustrated. I knew that Delux Deco was a small company with a quality product. But in order to sell at a low price, their delivery time was dependant on other orders. Once the seating is in production in Italy, it takes 3-4 weeks to make. Clearly, in order to keep costs down, Delux Deco's Italian manaufacturers only ship when they have several orders ready. If, in your mind, you can prepare yourself for this, you will receive a quality product at the right price. The other problem I found with this company is that you can't contact them direct by phone. Instead you have to speak to a call centre. The best form of communication is by email which can be a little frustrating. The delivery company were very good. they phoned and arranged a time for delivery. They even assembled the seating and checked to make sure they were in working order. They had to make a 2nd delivery a few days later as one seat was missing. There are a few minor problems with the seating. Graham phoned me on the day of delivery and said that he would get 'homeserve' to fix these. Overall very happy with the seating. (Posted on 13/03/2017)