Staingard Plus - furniture protection - 1 seat
Accidents can happen to anyone, to anything, at any time.
Staingard Plus is a comprehensive protection scheme offering :
- the best furniture care products
- a 5 year cover programme protecting against accidental damage, staining and structural defects
- peace of mind, immediately after your furniture is delivered
Specially formulated care kits
Staingard’s high performance range of furniture care products lead the way in the furniture industry.
Offering specifically formulated solutions, creams and cleaning cloths perfect for cleaning, stain removal and surface cleaning or polishing.
Easy to use, with innovative storage boxes and simple instructions.
Staingard Care Kits provide special products which help protect and maintain the appearance of furniture week after week.
What are you covered for?
The care plan provides cover for a comprehensive range of household accidents that result in damage or staining to your furniture. Following the delivery of your furniture you will receive a document detailing this and also how to make a claim. It's important to recognise that you're not covered for a lack of care of your furniture or abuse, and multiple stains and damages sustained over an extended period of time are similarly not covered.
Stains
- acids
- cosmetics
- shoe polish
- ink
- bleaches
- caustics
- corrosives
- paints
- superglue
- coffee
- ketchup
- cola
- human & animal bodily fluids
- dyes and dye transfer from newspaper print or clothing including denim
- all food stuff and drink
Accidental damage
- rips
- burns
- scuffs
- punctures
- scratches
- breakage, dents or chips
- water,liquid or heat marks
- pet damage (limited to 3 claims per period of insurance)
Structural damage
- frame warpage and breakage
- peeling of veneered or laminate finishes
- lifting or peeling of the hide on leather furniture
- broken zips, castors and buttons
- bending and breakage of metal components
- failure of recliner mechanisms including electrical motors and associated electric components
Significant exclusions
- commercial use
- deliberate damage
- abuse of neglect
- removal or odours
- wear and tear
- natural characteristics of leather
- fading of fabric and materials
- accumulated multiple stains
This is a summary only.
Your care plan has been arranged by Staingard Warranty Group ( A trading name of Homeserve Furniture Repairs Limited ), For details of your insurer , please refer to the terms and conditions on your Certificate of Insurance that will be provided to you following delivery, a copy of which can be obtained from your sales consultant.
Delux Deco are the authorised sales consultant.
Shipping
Orders from Delux Deco cost less at up to 60% OFF. All our items come direct from the factory and goods are all made on demand. There are no middlemen, we don't stock goods and all orders come from the factory, directly to you. By cutting out all the costs and middlemen we are able to offer better value and superior quality. However this does take upto 9 to 15 weeks. See the delivery time above as some items are faster delivery.
Low Cost Standard Delivery
Regardless of the number of items, only £29.95 - £129.95 for orders above £4500.00
Includes 2 man delivery team and room of choice delivery (1 man if small items). This does not inluded upacking an assembly.
To ADD unpacking and assembly service, please add White Glove Delivery. at checkout. This is prices by numbers of pieces.
Whats included ?
- 10 Year Frame and Springs Gaurantee - see security and gaurantees page for more details.
- Best Price Gaurantee - we'll price match and better any product that is same in specfications, design and quality.
- Satisfaction Gaurantee - 7 days free returns and a whole host of benefits are not available by other retailers.
Deliveries are by an independent national furniture delivery service company. They work with all the major chains in the UK.
Once you've placed an order - What happens next ?
You will automatically have an account with us online. You can log in and view your order and any details - 24/7. Updates throughout the progress of your order will be sent by email and SMS:
“Processing” - when the order placed and paid
"In Production" – the goods are being made or sorted
"Ready to Ship" – the goods are ready to ship awaiting the next scheduled shipment
"Shipping" – the goods are shipping and should be with you within 5-6 weeks
"Delivery" - the goods are about to arrive and we are arranging your delivery
